Help & Support
Get the right support..
Support Avenues
Community and Peer Support Forum.
With our video tutorials you can be guided step by step at your pace.
Our KB is chock full of articles to get you where you need to be!
Sometimes its easier to speak about your query over the phone.
UK and Europe: 01234 567890
USA and International:
USA and International:
For all queries, Sales/Support/Billing You can reach us via ticket
Frequently Asked Questions
What broadband speeds can I expect?
Speeds depend on your line type and distance from the cabinet for FTTC, or FTTP availability. We give honest estimates based on real line data.
Can I keep my existing phone number?
Yes, we can port your existing number to our VoIP platform. Porting typically takes 5-10 working days.
Do you provide the router?
We can supply a pre-configured router, or you can use your own compatible equipment. We support MikroTik, FireBrick, and standard consumer routers.
What is a Hosted PBX?
A Hosted PBX is a cloud-based business phone system. Instead of hardware in your office, the system runs on our servers. You get extensions, voicemail, call recording, IVR and ring groups.
Useful Links
Meet the Team
Find out more about who we are and how we operate.
Policies
Our service policies, acceptable use policy and terms.
Service Status
Check for any current network issues or planned maintenance.
